7i97 Privacy Policy

Introduction and Effective Date

7i97 ("we", "our", or "platform") operates a safe, trusted, and responsible online gaming service for players in Bangladesh. This privacy policy tells you what kinds of information we collect about you, why we collect it, how we use it, who we share it with, and what rights you have.

This privacy policy applies to the website https://7i97.cam and all services under it. By registering with 7i97 or starting to use the service, you will be considered to have given your consent to the terms described in this policy. This policy may be updated from time to time; in that case, we will notify you via your registered email.

We operate on Bangladesh Standard Time (BST, UTC+6) and all our data processing activities are secured through SSL encryption technology.

What Information We Collect

7i97 collects various types of information to provide its services. This information comes primarily from three sources: information you provide, information collected automatically, and information received from third-party sources.

2.1 Personal Information You Provide

Information you provide during registration and account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment method details (bKash, Nagad, Rocket, or Upay account number)
• Identity document information (national ID number — as part of the KYC process)
• Messages and information you send via live chat and email support

2.2 Automatically Collected Information

When you use 7i97, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Time and duration of website access
• Pages visited and links clicked
• Information collected through cookies and similar tracking technologies
• Gaming activity information (bet amounts, game preferences, etc.)

2.3 Information from Third-Party Sources

To prevent fraud, verify age, and ensure financial security, we may receive information from trusted third-party service providers. This information is used solely for verification and security purposes.

How We Use Your Information

7i97 uses collected information only for lawful and clear purposes. We never sell or lease your personal information contrary to this privacy policy.

3.1 Providing and Operating Services

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Managing the VIP rewards program
• Ensuring 24/7 Bengali-language support service

3.2 Security and Protection

• Detecting and preventing unauthorized access and fraudulent activity
• Complying with anti-money laundering (AML) obligations
• Ensuring age verification (enforcing the 21+ rule)
• Implementing responsible gaming policies

3.3 Improvement and Personalization

• Recommending games and offers based on your preferences
• Improving website performance and usability
• Raising the standard of customer service
• Identifying and resolving technical issues

3.4 Communication and Marketing

Subject to your consent, we may email you about promotional offers, new games, or updates. You may request to opt out of such communications at any time.

Information Sharing and Disclosure

7i97 does not sell your personal information to third parties. However, in the specific circumstances below, we may share your information with selected partners:

4.1 Service Providers

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and technical services. These partners may only use your information for purposes defined in their agreements.

4.2 Legal Obligations

In cases of court orders, government investigations, or legal requirements, we may be obliged to disclose your information to the relevant authorities in compliance with the law.

4.3 Corporate Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred to a new entity — however, the obligations of this privacy policy will remain in effect.

Cookies and Tracking Technologies

7i97 uses cookies and similar technologies to improve your browsing experience and ensure website functionality.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website. Maintaining your login session, ensuring transaction security, and preventing fraud are all managed through these cookies. Disabling these cookies may cause the website to not function properly.

5.2 Functionality Cookies

These cookies are used to remember your preferred language, game filters, and interface settings. They make your experience more personalized.

5.3 Analytics Cookies

We collect anonymous statistical data that helps us improve the website. This data does not directly identify you.

Cookies can be controlled or deleted from your browser settings. Contact [email protected] for more details.

Data Storage and Security

6.1 Retention Period

We retain your information only for as long as necessary or as required by law. Even after an account is closed, financial transaction records may be kept for a defined period due to regulatory obligations.

6.2 Security Measures

7i97 uses industry-standard security technologies to protect your information:

• SSL/TLS encryption for all data transfers
• Encryption of stored data
• Secure server and database management
• Regular security audits and testing
• Access controls — only authorized staff can access your information
• Two-factor authentication

6.3 Security Breaches

If a data security breach occurs and it affects your personal information, we will notify you as quickly as possible and take the necessary remedial steps.

Your Rights

As a 7i97 user, you have several important rights regarding your own information:

7.1 Right to Access

You may request from us at any time to find out what information we hold about you and how we are using it.

7.2 Right to Rectification

If any of your stored information is incorrect, you may request that it be corrected. Most information can be changed directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may be necessary for us to retain some information due to legal obligations or ongoing dispute resolution.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. To make such a request, write to [email protected].

7.5 Right to Withdraw Consent

Where data processing relies on your consent, you may withdraw that consent at any time. However, processing carried out before the withdrawal will remain valid.

Age Restrictions and Protection of Minors

7i97 provides services only to those aged 21 and above. We do not intentionally collect personal information from minors.

If you find out that a person under 21 has created an account on 7i97, notify us immediately at [email protected]. We will close that account without delay and delete the associated information.

During the registration process, we verify a national ID or similar document for age verification. This information is stored in strict confidence and is used only for verification purposes.

Privacy and Responsible Gaming

7i97 places the highest importance on responsible gaming. By analyzing your gaming activity data, we can identify unusual gaming behavior and provide support to you.

Your account has features for self-exclusion, setting limits, or taking a break. This information is kept strictly confidential and is used only for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

Changes to the Policy

7i97 reserves the right to update this privacy policy from time to time. If significant changes are made, we will:

• Display a clear notice on the website
• Send a notification to your registered email
• Publish the date and a summary of the changes

Continuing to use 7i97 after changes are made will be considered your consent to the updated policy. We recommend that you review this page regularly.